Running a business can feel like juggling a hundred tasks at once. When you grow your business, that number multiplies, and can lead to frustration, inefficiencies, and a sense that you’re always putting out fires rather than making progress. 

Many business owners face these challenges, but understanding the core principles of effective business operations can transform your business!

WeBC presents, “Mastering Business Operations,” a self-paced course to teach you the fundamental strategies behind setting up your business operations. Using the Business Operations Framework as a guide, you’ll learn how to ensure that your team and stakeholders are on the same page, your processes are documented, and everyone is set up to work towards your business goals.

This self-paced module is offered in three parts:

  • Chapter 1 | The Business Operations Framework
  • Chapter 2 | Identifying and Documenting Processes
  • Chapter 3 | Rolling Out Your Operational Plan

Who should take this course?

This course is designed for established entrepreneurs who are ready to take a systematic approach to running and growing their businesses. This might be you if:

  • You’re ready to scale and you’ve outgrown the systems that you originally used to launch your business

  • You have a vision for your business, and you need to break it down into actionable steps

  • You have a growth opportunity, and you need to get systems in place to act on it

  • You’ve transitioned from solopreneur to employer, and you need to share your processes with your team

  • You feel like you’re constantly reacting to issues instead of proactively managing your business

Benefits of Taking This Course

  • Step-by-Step Approach

    Using activities in the accompanying workbook, you'll develop your own Business Growth Framework.

  • Relatable Storytelling

    Throughout the course, you'll follow the story of a woman who is developing her own operating plan, so you can envision how to apply the principles to your own business.

  • 6 Weeks Access

    You'll have unlimited access to the course for 6 weeks so you can learn at your own pace.

Course curriculum

    1. Introduction

    2. Meet the Storyteller

    3. Before We Get Started

    1. Lesson 1: Introduction

    2. Lesson 2: The Business Operations Framework

    3. Lesson 3: Aligning Your Vision

    4. Lesson 4: Goals

    5. Lesson 5: Differentiators

    6. Lesson 6: Summary

    1. Lesson 1: Introduction

    2. Lesson 2: Documenting Processes

    3. Lesson 3: Key Performance Indicators

    4. Lesson 4: Obstacles and Areas of Focus

    5. Lesson 5: Summary

    1. Lesson 1: Introduction

    2. Lesson 2: Business Operations Rollout

    3. Lesson 3: Maintaining Momentum

    4. Lesson 4: Summary

    5. A Final Message from Althea

    6. Tell Us How We Did

    1. We're here to support you!

    2. Ask a Business Advisor

About this course

  • Free
  • 15 lessons

Start aligning your operations with your goals

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